The discussion with Benn Scott, the Head of Marketing at Bitpace, at the SiGMA Central Europe 2025 show provided insight into how blockchain-based payments are changing the commercial strategies of operators attempting to create a larger global footprint. From his position on the Media Zone floor, Scott discussed how the maturation of the industry and the increasingly regulated environment have created a rapidly changing pace of enterprise usage, as well as requiring enterprise entities to reconsider the way in which they utilise their flexible payment capabilities as an area of competition.
SiGMA Central Europe has become a key point of engagement for Bitpace, mainly due to the volume of brands scouting for resilient, technology-forward payment infrastructures. Scott noted that the gaming sector, in particular, has entered a period where seamless cross-border efficiencies and global user accessibility have become non-negotiable. Organisations attending the summit are no longer exploring crypto payments as a fringe add-on. Instead, they are evaluating them as a core component of long-term expansion, especially as markets diversify and regulatory environments become clearer.
Overcoming perceived challenges
Despite the rapid growth of the cryptocurrency market, Scott recognised that the majority of businesses still look at cryptocurrencies as risky or too complicated to engage with. He believes that companies often base their assumptions about cryptocurrencies on historical rather than current perspectives of cryptocurrencies. With increasing regulatory scrutiny over the last few years, governments have been creating compliance, transparency, and structure for the cryptocurrency industry through regulations. As a result, crypto payments are becoming safer, more predictable and easier to align with existing operational processes. He emphasised that Bitpace’s role is to demystify these processes for clients, ensuring they understand how integrations work, what reporting looks like, and how to maintain compliance from day one.
Education and transparency
Education remains a significant pillar of Bitpace’s approach. Scott explained that confidence must be built through transparency and clarity. Businesses are advised to clearly articulate what payment flows involve, which currencies are accepted, and how blockchain auditability enhances transparency. Many end users quickly realise how straightforward the process is once these elements are explained. The rise of institutional participation in crypto has further strengthened public confidence, signalling that the financial ecosystem is transitioning into a new operational phase.
Importance of multicurrency payments
One of the most significant strategic points Scott raised was the importance of offering multicurrency options. According to Scott, interoperability between fiat and cryptocurrencies is essential as consumers around the world are seeking more flexible solutions. Operators who do not expand their alternative payment methods run the risk of losing competitive advantages in today’s marketplace. The use of stablecoins for both domestic and international transactions has also increased due to the ease of use and low overhead associated with accepting and sending these digital assets. While Scott has observed this trend toward greater adoption of stablecoins and continues to promote it, he does believe that due diligence will be required of companies wishing to adopt stablecoins as their primary means of payment. As such, Scott has encouraged companies to ensure they are partnering with licensed and compliant providers, as the number of unregulated operators continues to grow.
Regulatory compliance as a growth enabler
The regulatory climate formed a central part of the discussion. Scott considers scrutiny, not a hindrance, but an indicator of a maturing market. For example, European regulation (MICA) now establishes a definite baseline for operational standards, providing organisations with the clarity they want to operate internationally with clarity, while simultaneously providing them with the framework to grow and innovate with the confidence of knowing they are compliant, rather than ambiguous. As part of its value proposition, Bitpace puts compliance at the forefront when providing services and adheres to required (AML) and (KYC) standards as defined. Scott said that companies must require similar compliance standards from their partners in order to protect their brand’s reputation and maintain trust from customers.
Positioning for the Future
Scott’s comments throughout the interview provide further reinforcement of a common theme: the growing interdependence of countries and their financial infrastructures will continue to drive change in payment methods on a global basis, and the emergence of cryptocurrency will play a pivotal role in facilitating this change.
Businesses that engage early and align with regulated partners will be best positioned to capture new market opportunities, streamline their international operations and meet evolving customer expectations head-on.
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