Genting Malaysia explores AI robots in deal with AGIBOT
Genting Malaysia Berhad has signed a memorandum of understanding with Shanghai-based AGIBOT to explore the use of embodied artificial-intelligence robotics across its leisure, hospitality, and entertainment businesses, according to a LinkedIn post by Resorts World Genting.
The agreement sets out a framework for both parties to assess, develop and potentially commercialise robotics solutions for use in integrated resort environments. AGIBOT will contribute its robotics technology, while Genting Malaysia will provide operational use cases from its resort portfolio.
AGIBOT develops general-purpose embodied robots and related applications by integrating artificial intelligence (AI) and robotics.
Focus on guest interaction and operations
Under the memorandum, the collaboration will focus on three areas: theme parks, leisure and hospitality, and entertainment. Potential applications include humanoid robots for guest-facing roles such as concierge and service functions, as well as robotics in live shows and attractions.
The agreement includes joint research and development and pilot projects, with the aim of developing robotics systems that could be deployed across resort operations if proven viable.
“Innovation has always been central to Genting Malaysia’s approach in shaping the future of hospitality and entertainment,” said Aaron Chia, Chief Operating Officer of Resorts World Genting. “As guest expectations continue to evolve, we are constantly exploring new ways to deliver more immersive, seamless and memorable experiences.”
“This collaboration with AGIBOT allows us to take a meaningful step into the world of embodied robotics, where technology can enhance both service and storytelling within our integrated resort environment. We believe this initiative will open new opportunities to redefine how guests interact with our spaces while strengthening our position as a forward leader in the tourism industry.”
No details were disclosed on investment size, timelines or specific deployment plans.
Integration with resort operations
Genting Malaysia operates integrated resort assets across several markets, with Resorts World Genting in Malaysia as its flagship property. The resort includes gaming, hotels, entertainment, retail and theme park attractions, and is Malaysia’s only legal casino destination.
The company’s Integrated Annual Report 2025 said its non-gaming upgrades include a redesigned 18-hole golf course at Resorts World Awana and the Eufloria attraction, described as Malaysia’s largest greenhouse complex.
Eufloria was referenced in a memorandum of understanding with the Malaysian government linked to the Visit Malaysia 2026 campaign, which aims to support tourism growth.
The group said it would continue to “undertake selective refurbishment and upgrading works” across its Malaysian properties to “enhance the overall guest experience”.
In 2025, Resorts World Genting recorded a total of 28.6 million visitors, up 2 per cent year-on-year.
International operations and developments
Outside Malaysia, Genting Malaysia operates across multiple markets including the United Kingdom, the United States, Egypt and the Bahamas. In the United Kingdom, the company has “progressively rolled out additional gaming machines across its properties following recent legislative reforms that permit increased gaming machine allocations in casinos”.
The group has also secured planning approval to redevelop the London Trocadero site at Piccadilly Circus into a “three-storey casino and entertainment venue”.
In the United States, Genting Malaysia was awarded a full commercial casino licence for Resorts World New York City by the New York State Gaming Commission in December 2025. The initial phase of redevelopment envisages an “expanded gaming floor alongside enhanced entertainment, hospitality and supporting amenities”.
Financial performance and ownership
Genting Malaysia reported a net profit of MYR145.9 million (US$36.9 million) for the fourth quarter of 2025, compared with a net loss of MYR457.9 million ($115.9 million) in the prior-year period.
For the full year, total revenue rose 8.9 per cent to MYR11.88 billion ($2.53 billion), while adjusted EBITDA increased 13.3 per cent to nearly MYR3.30 billion ($703 million). Net profit for the year increased fourfold to MYR670.7 million ($143 million).
Following a corporate exercise in December 2025, Genting Bhd increased its direct shareholding in Genting Malaysia from about 49.9 per cent to 73.8 per cent. The company said this “allowed Genting Bhd to gain statutory control of Genting Malaysia, cement its position as the holding company, and become its majority shareholder.”
Genting Malaysia said its Malaysian operations remained important to performance, with higher visitor numbers. It added that the new developments would help in “strengthening Resorts World Genting’s position as a leading regional leisure and entertainment destination.”
Manila’s calling and it’s not whispering. From 31 May to 03 June 2026, SiGMA Asia returns to the undisputed regional heavyweight. With 16,000 delegates, 3,040 operators, and 250+ speakers under one roof, this isn’t just an expo. It’s ignition!
